Frequently Asked Questions

We offer 5 plans: Bridge ($19/mo), Bridge Pro ($39/mo), Presence ($69/mo), Pro ($99/mo), and Ultimate ($149/mo). Every plan includes a 7-day free trial. You can also add standalone features like the AI Receptionist, B&A Gallery, or 3D Animation Library to your existing website without a full plan.

If you just need a professional online profile with a Before & After gallery, Bridge is enough. Want AI chat on your existing website? Go with Bridge Pro. Need a full clinic website with your own domain? Presence. If you want AI voice calls too, choose Pro. Ultimate adds the full 3D animation library on top of everything.

Yes — every plan comes with a 7-day free trial. You need to enter your card details, but you won't be charged until the trial ends. Cancel anytime before that and you pay nothing.

Yes. You can upgrade or downgrade at any time. Your clinic data always stays — nothing is lost when switching plans.

Absolutely. Cancel from your account settings whenever you want. Your access continues until the end of your current billing period. No lock-in, no penalties.

Bridge is your clinic's smart digital profile — a single page with your clinic info, team, services, Before & After gallery, testimonials, and booking link. You get a custom short link (plastictou.ch/yourclinic) that you can share anywhere. Think of it as a professional link-in-bio designed specifically for clinics.

On the Presence plan and above, you get a complete multi-page website with your own custom domain (yourname.com), SEO optimization, blog, procedure pages, and everything auto-generated from the data you enter once in your dashboard.

Available from Presence plan. It generates branded presentation slides for your waiting room TV — featuring your team, procedures, gallery, testimonials, and 3D animations. You control the playlist from your phone or laptop. Just pair your TV once and it plays automatically.

An AI-powered chat assistant that sits on your Bridge page or website. It answers patient questions, collects booking information, and works in multiple languages — 24/7. On Bridge Pro it handles Q&A. On Presence and above, it also handles full booking intake. On Pro and Ultimate, you also get AI voice calls.

Every plan includes a gallery where you upload before and after photos. It comes with a swipe slider, watermark protection, and logo overlay. On Bridge Pro and above, you can embed the gallery on your own existing website too.

A collection of 46+ medically accurate 3D surgical animations covering rhinoplasty, facelifts, breast procedures, body contouring, and more. You can use them on your website, TV waiting room, and Bridge profile to help patients understand procedures.

The full library is included with the Ultimate plan ($149/mo). On other plans, you can add it as an add-on for $59/mo. Either way, you can stream and embed animations — but downloading is not included.

Yes. All animations are developed in collaboration with board-certified plastic surgeons and registered with the U.S. Copyright Office.

A one-time purchase (from $299 per animation) that lets you own an animation permanently. You get the full HD download file, social media rights, and commercial use — no subscription needed. Buy once, keep forever.

No. The lifetime license is completely separate from subscriptions. Anyone can buy a license without signing up for a monthly plan.

Download the HD file, post it on social media, use it in ads, play it offline in your clinic, embed it on your website — full commercial rights as outlined in the license agreement.

The $59/mo add-on gives you streaming access to the entire library for embedding and display. The lifetime license gives you the actual file to download and own permanently — with commercial and social media rights. The add-on is for streaming, the license is for owning.

On the Pro plan, you get a dedicated virtual phone number. Patients can call it or use click-to-call from your website. The AI answers, speaks in the patient's language, and can handle booking intake — all without touching your clinic's existing phone line.

Pro includes 30 minutes/month, Ultimate includes 60 minutes/month. Overage is $0.45/min on Pro and $0.35/min on Ultimate.

Yes. From Bridge Pro and above, you get embed codes for your AI chat and Before & After gallery that work on any website — WordPress, Webflow, Wix, Squarespace, or custom-built. Just paste one line of code.

Smart Embed automatically detects when visitors come from Instagram, TikTok, or mobile and triggers the right experience — like showing your AI receptionist or redirecting to your Bridge profile. It works with the embed code you place on your website.

Your website, Bridge page, embeds, and TV presentations stop working at the end of your billing period. But all your data and settings are saved — if you resubscribe later, everything comes back exactly as it was.

Yes. PlasticTouch supports 9+ business types including dental, dermatology, med spa, ophthalmology, veterinary, real estate, and more. The platform adapts labels, content, and AI behavior based on your business type.

Sign up, choose your business type, pick a plan, and your 7-day free trial begins. The onboarding wizard will guide you through setting up your profile in a few minutes.