Accessibility Statement
Last updated: October 11, 2026 · Document version: v2.0
Accessibility aims, current limitations and assistance across PlasticTouch products.
1. Commitment and scope
Operator: TouchApp Inc., Delaware, United States.
Address: 16192 Coastal Highway, Lewes, DE 19958, United States.
Legal, privacy and support contact: support@plastictou.ch.
We work to improve accessibility across practice pages, Website, TV, AI/Inbox, supported apps and the separate 3D catalog and purchasing/download workspace. WCAG AA is an improvement target, not a claim of independently certified compliance for every page, customer customization or third-party component.
2. Design and interaction
We aim to provide readable contrast, clear focus indicators, keyboard-operable navigation and controls, useful headings and labels, and responsive layouts. Product themes differ: the 3D catalog has its own light presentation. A feature’s presence on one surface is not a guarantee that every customization is accessible.
3. Known limitations
Customer-uploaded content, before-and-after comparisons, legacy layouts, assistant content, third-party payment or media components, and some advanced controls may need improvement or additional descriptions. Caption, transcript and playback options vary by media asset; we do not promise captions, narration or adjustable speed for every file.
Practices remain responsible for accessible content and patient communications they create or publish. Contact us if you need an alternative way to access an available document or complete an operation.
4. Feedback and assistance
Email support@plastictou.ch with the product/page, the barrier and, if useful, browser or assistive technology details. Do not include private patient information. We review reports and prioritize improvements, without promising a fixed resolution date or universal conformance.